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Frequently Asked Questions

Answers To Commonly Questions

What does your service do?

We help seniors and caregivers navigate the transition to senior living by connecting them with trusted senior living communities, in-home care providers, downsizing specialists, and real estate solutions— that simplify the move. Our goal is to reduce stress, save time, and make the entire process easier.

Do you charge for your services?

No. Our referral and guidance services are 100% free to seniors and caregivers. We’re paid by our network of senior care partners, never by families.

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How do you choose which senior living communities or providers to recommend?

We partner only with reputable, vetted communities and service providers who meet high standards for safety, quality of care, transparency, and customer service. Recommendations are always based on your needs, preferences, budget, and timing—not who pays us.

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Can you help if we need to move quickly?

Yes. Many families need to transition within days or weeks due to a fall, hospitalization, or sudden change in health. We specialize in fast, efficient solutions—matching you quickly with available rooms, arranging tours, and offering home-sale options that don’t require repairs, cleaning, or showings.

What if we’re not sure which type of senior living is right?

No problem. We help families understand the differences between Independent Living, Assisted Living, Memory Care, Skilled Nursing, and In-Home Care. We guide you through what level of support is appropriate based on mobility, medical needs, safety concerns, and cognitive changes.

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How do you make sure our information is private?

Your information is kept confidential and shared only with the providers you authorize. We take privacy seriously and comply with all applicable data protection guidelines.

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